
A Single-Entry Model (SEM) could significantly improve patient experiences and outcomes in otolaryngology. Among 2414 elective surgeries, oncology procedures had the shortest wait times (T1: 34 ± 47 days; T2: 101 ± 161 days), while otologic surgeries had the longest (T1: 67 ± 72 days; T2: 355 ± 285 days). Patients emphasized the importance of trusting relationships with physicians for SEM implementation.
Like
Save
Share