
This study explores postpartum mothers' (PPM) experiences and attitudes towards video consultation (VC) for postpartum care. Using mixed methods, the research found that PPMs valued the convenience, accessibility, and personalized care VC offered but recognized the limitations, such as the absence of physical examinations. A hybrid care model, combining VC and in-person consultations, was suggested. Preliminary quantitative data indicated that PPMs found VC time-saving, easy to use, and acceptable.
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