
This retrospective study assesses the impact of a nonmedical financial assistance program on missed cancer treatment appointments in a Southeastern public hospital system. Analyzing patient records and employing propensity weighting, the program showed a 51% decrease in overall mean no-show proportions for radiation therapy appointments. A decision tree–based economic model estimates the program saves the health system $153 per missed appointment averted. While effective for radiation therapy, the program did not significantly impact no-show proportions for infusion chemotherapy/immunotherapy appointments.
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