
The coronavirus 2019 (COVID) pandemic triggered numerous concerns regarding the risks of in-person clinic visits and endoscopy procedures. Total COVID (2020) encounters were 30% of pre‐COVID (2019) volumes. In 2020, 27% of encounters were virtual; established patient visits decreased from 60% to 46%. COVID‐19 significantly affected the number of patients seen, virtual visit encounters, nasal endoscopies, and imaging utilization.
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